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Privacy & Security Policy
At Brenstew your privacy is our priority and we have put in place the following policy to protect your personal information in accordance with the National Privacy Principles set out in the Privacy Act 1988 (Cth). By using our website and/or providing information to us, you consent to the policy.
Your personal information
We recognise that your privacy is very important to you and that you have a right to control your personal Information. Our policy for dealing with any personal information that you might disclose to us while visiting this website is explained below. You can generally visit this website without telling us who you are or revealing other Personal Information and we will not collect any personal information about you except when you knowingly provide it.
What personal information do we collect?
You may give us information about yourself, such as your name, address, email address and telephone numbers, when you make a purchase from us. If you do not give this information, we may not be able to provide goods or services to you.
When you visit this Website to read or download information we record your server address, domain name, the date and time of your visit and the information downloaded. This information is used for statistical and site development purposes only.
How do we use the personal information?
You acknowledge and consent that by providing your personal information to us that we may use and disclose your personal information for the purposes for which it was collected or for a related or ancillary purpose such as:
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To carry out or respond to your requests;
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For regulatory reporting and compliance with our legal obligations;
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To various regulatory bodies and law enforcement officials and agencies to protect against fraud and for related security purposes;
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To seek your feedback in relation to customer satisfaction and our relationship with you;
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To monitor or improve the quality and standard of service provided to you by Brenstew
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To our successors and/or assigns;
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To provide offers that may be of interest to you; and/or
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To better understand your preferences.
Our third party service providers are organisations that include
those that may assist us with research, security, professional
advisory, marketing services or technology services. Where we
engage third party service providers to perform services for us those
third parties may be required to handle your personal information.
Under these circumstances those third parties must safeguard this
information and must only use it for the purposes for which it was
supplied, although we are not responsible for ensuring this.
Other
than the above, we will not disclose your personal information
without your consent unless disclosure is either necessary to prevent
a threat to life or health, authorised or required by law, reasonably
necessary to enforce the law or necessary to investigate a suspected
unlawful activity.
We do not sell, trade or rent your
personal information to others. However, we do use other companies
and individuals to perform services on our behalf, such as delivering
packages, sending mail and emails and processing payments. They
will have access to your personal information needed to perform these
services, but we will not authorise them to use your information for
other purposes.
In addition, we may provide statistics with personal identifiers removed about our customers, readers, sales, traffic patterns and related site functions to reputable third parties.
Cookies
Brenstew Pty Ltd uses two types of cookies on this website. These are session cookies and permanent cookies.
Session Cookies: Session cookies are only used to let our site know that you are the same person wherever you go on our site during a session. For example, if you put a product in your shopping bag and go to check out, we need to know that it is you on the check out page and you have ordered that product.
Upon closing your browser the session cookie
set by this Website is destroyed and no personal information is
maintained which might identify you should you visit our Website at a
later date.
Session cookies are short-lived, are used only during
a browsing session, and expire when you quit your browser.
Permanent Cookies: To enable us to recognise each time your browser visits the David Jones website it downloads a cookie onto your hard drive.
Through the use of the cookie we are able to:
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recognise your browser each time it visits our site; and
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track which pages you visit whilst at our site.
Security
We take security seriously, and have taken steps to ensure your personal information is secure. We use secure servers, and industry standard data encryption whenever we are receiving or transferring your information online. However, we accept no responsibility for any loss, misuse, unauthorised access or disclosure, alteration or destruction of personal information which you submit to us.
You can also play an important role in keeping
your personal information secure, by maintaining confidentiality of
any user name, password, profile and accounts used on the Website.
Please advise us immediately if there is any unauthorised use of your
user name, password, profile or accounts by any other Internet user
or any other breach of security.
What about links to other websites?
Our website may contain links to other sites that are not under our control. These websites have their own privacy policies, and we encourage you to review them. We have no responsibility for linked websites, and provide them solely for your information and convenience.
Updating your personal information
You may obtain confirmation from us as to whether or not we hold personal information about you. You may also request a copy of the information and/or request that corrections or changes are made to it. You can make changes to your personal information by calling us on 0267 619 500 or by emailing us at admin@brenstew.com.au
Policy changes
We may review this policy from time to time and will notify you of any changes by posting an updated version on our website. This document represents our privacy policy as at 11 November 2011.
Our Privacy
Complaint Process
If you are concerned
with the way your personal information has been handled, please
contact our Privacy Officer as set out below. If your personal
information has not been handled in an appropriate way, we will take
steps to remedy your concerns in a reasonable time.
The
Privacy Officer – Brenstew Pty Ltd
329 Peel Street, Tamworth
NSW 2340
Telephone: 02 6761 9500
Email: admin@brenstew.com.au